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Stress and work-life balance

2014-3-29 18:46| view publisher: amanda| views: 1004| wiki(57883.com) 0 : 0

description: The number of stress-related disability claims by American employees has doubled according to the Employee Assistance Professionals Association in Arlington, Virginia. Seventy-five to ninety percent o ...
The number of stress-related disability claims by American employees has doubled[when?] according to the Employee Assistance Professionals Association in Arlington, Virginia. Seventy-five to ninety percent of physician visits are related to stress and, according to the American Institute of Stress, the cost to industry has been estimated at $200 billion-$300 billion a year.[9]

Steven L. Sauter, chief of the Applied Psychology and Ergonomics Branch of the National Institute for Occupational Safety and Health in Cincinnati, Ohio, states that recent studies show that "the workplace has become the single greatest source of stress".[9] Michael Feuerstein, professor of clinical psychology at the Uniformed Services University of the Health Sciences at Bethesda Naval Hospital states, "We're seeing a greater increase in work-related neuroskeletal disorders from a combination of stress and ergonomic stressors".[9]

It is clear that problems caused by stress have become a major concern to both employers and employees. Symptoms of stress are manifested both physiologically and psychologically. Persistent stress can result in cardiovascular disease, sexual health problems, a weaker immune system and frequent headaches, stiff muscles, or backache. It can also result in poor coping skills, irritability, jumpiness, insecurity, exhaustion, and difficulty concentrating. Stress may also perpetuate or lead to binge eating, smoking, and alcohol consumption.

According to James Campbell Quick, a professor of organizational behavior at the University of Texas-Arlington, "The average tenure of presidents at land-grant universities in the past ten years has dropped from approximately seven to three-and-a-half years".[9]

The feeling that simply working hard is not enough anymore is acknowledged by many other American workers. "To get ahead, a seventy-hour work week is the new standard. What little time is left is often divided up among relationships, kids, and sleep." [1] This increase in work hours over the past two decades means that less time will be spent with family, friends, and community as well as pursuing activities that one enjoys and taking the time to grow personally and spiritually.[citation needed]

Texas Quick, an expert witness at trials of companies who were accused of overworking their employees, states that "when people get worked beyond their capacity, companies pay the price." [9] Although some employers believe that workers should reduce their own stress by simplifying their lives and making a better effort to care for their health, most experts feel that the chief responsibility for reducing stress should be management.

According to Esther M. Orioli, president of Essi Systems, a stress management consulting firm, "Traditional stress-management programs placed the responsibility of reducing stress on the individual rather than on the organization-where it belongs. No matter how healthy individual employees are when they start out, if they work in a dysfunctional system, they’ll burn out." [9]

Formation of the "ideal worker" and gender differences
Work-life conflict is not gender-specific. According to the Center for American Progress, 90 percent of working mothers and 95 percent of working fathers report work-family conflict.[13] However, because of the social norms surrounding each gender role, and how the organization views its ideal worker, men and women handle the work-life balance differently. Organizations play a large part in how their employees deal with work-life balance. Some companies have taken proactive measures in providing programs and initiatives to help their employees cope with work-life balance (see: Responsibility of the employer).

Work-life conflict may come from organizational norms and ideologies. As a macro structure, the organization maintains the locus of power. Organizations, through its structure, practices, symbols and discourse, create and reproduce a dominant ideology. The dominant ideology is what drives organizational power and creates organizational norms.

At the top of the organizational hierarchy, the majority of individuals are males, and assumptions can be made regarding their lack of personal experience with the direct and indirect effects of work-family conflict.[13] For one, they may be unmarried and have no thought as to what "normal" family responsibilities entail. On the other hand, the high-level manager may be married, but his wife, due to the demands of the husband’s position, has remained at home, tending solely to the house and children. Ironically, these are the individuals creating and reforming workplace policies.[14]

Workplace policies, especially regarding the balance between family/life and work, create an organizational norm in which employees must fall into. This type of organizational behavior, according to Dennis Mumby, "contribut[es] in some ways to the structuring of organizational reality, and hence organizational power." [15]

The reality of what employees experience, specifically in regards to work-life balance, is a direct result of power operating covertly through ideological controls. This is seen in the ideological norm of the "ideal worker." Many organizations view the ideal worker as one who is "committed to their work above all else".[16] "Ideal workers" are those that demonstrate extra-role behaviors, which are seen as positive attributes.

Alternatively, those who are perceived as having to divide their time (and their commitments) are seen not as dedicated to the organization. As research has shown, a manager’s perception of a subordinate’s commitment to the organization is positively associated with the individual’s promotability. Hoobler et al.’s (2009) findings mirrored the perceived commitment-to-promotability likelihood.[17]

Often, these perceptions are placed on the female worker. Managers who perceived their female employees of maintaining high work-family conflict were presumed as not as committed to the organization, therefore not worthy of advancement. This negatively impacts working mothers as they may be "inaccurately perceived to have less commitment to their organizations than their counterparts, their advancement in organizations may be unfairly obstructed".[16]

Working mothers often have to challenge perceptions and stereotypes that evolve as a working woman becomes a working mother. Working mothers are perceived as less competent and less worthy of training than childless women.[18] Another study, focusing on professional jobs, found that mothers were 79 percent less likely to be hired and are typically held to a higher standard of punctuality and performance than childless women.[13] The moment when she becomes a mother, a working woman is held at a completely different norm than her childless colleagues. In the same Cuddy et al. (2004) study, men who became fathers were not perceived as any less competent, and in fact, their perceived warmth increased.[18]

The ways in which corporations have modelled the "ideal worker" does not compliment the family lifestyle, nor does it accommodate it. Long hours and near complete devotion to the profession makes it difficult for working mothers to participate in getting ahead in the workplace.[14] A Fortune article found that among the most powerful women in business (female CEOs, presidents and managing directors of major corporations), 29 percent were childless compared to 90 percent of men who were parents (;[14][19]).

Should a woman seek a position of power within an organization, she must consider the toll on other facets of her life, including hobbies, personal relationships and families. As Jeffrey Pfeffer states: "Time spent on the quest for power and status is time you cannot spend on other things, such as … family…The price seems to be particularly severe for women".[20] Many executive jobs require a substantial amount of overtime, which as a mother, many cannot devote because of family obligations.[14] Consequently, it is nearly impossible for a working mother in a top management position to be the primary caretaker of her child.[14] Work life balance should be maintained for an efficient and effective life.

Perceptions of work-life balance and gender differences
This circumstance only increases the work-life balance stress experienced by many women employees.

Research conducted by the Kenexa Research Institute (KRI), a division of Kenexa, evaluated how male and female workers perceive work-life balance and found that women are more positive than men in how they perceive their company’s efforts to help them balance work and life responsibilities. The report is based on the analysis of data drawn from a representative sample of 10,000 U.S. workers who were surveyed through WorkTrends, KRI’s annual survey of worker opinions.

The results indicated a shift in women’s perceptions about work-life balance. In the past, women often found it more difficult to maintain balance due to the competing pressures at work and demands at home.[21]

“The past two decades have witnessed a sharp decline in men’s provider role, caused in part by growing female labor participation and in part by the weakening of men’s absolute power due to increased rates of unemployment and underemployment” states sociologist Jiping Zuo. She continues on to state that “Women’s growing earning power and commitment to the paid workforce together with the stagnation of men’s social mobility make some families more financially dependent on women. As a result, the foundations of the male dominance structure have been eroded.” [22]

Work-life balance concerns of men and women alike
Similar discrimination is experienced by men who take time off or reduce working hours for taking care of the family.

For many employees today—both male and female—their lives are becoming more consumed with a host of family and other personal responsibilities and interests. Therefore, in an effort to retain employees, it is increasingly important for organizations to recognize this balance.[21]

Young generation views on work-life balance
According to Kathleen Gerson, Sociologist, young people "are searching for new ways to define care that do not force them to choose between spending time with their children and earning an income" and "are looking for definition of personal identity that do not pit their own development against creating committed ties to others"[23][24] readily. Young adults believe that parents should get involved and support the children both economically and emotionally, as well as share labor equally. Young people do not believe work-life balance is possible and think it is dangerous to build a life dependent on another when relationships are unpredictable. They are looking for partners to share the house work and family work together.[24][25] Men and women believe that women should have jobs before considering marriage, for better life and to be happy in marriage. Young people do not think their mother’s generations were unhappy. They also do not think they were powerless because they were economically dependent.

Identity through work
By working in an organization, employees identify, to some extent, with the organization, as part of a collective group.[26] Organizational values, norms and interests become incorporated in the self-concept as employees increase their identify with the organization. However, employees also identify with their outside roles, or their "true self".[27] Examples of these might be parental/caretaker roles, identifications with certain groups, religious affiliations, align with certain values and morals, mass media etc.

Employee interactions with the organization, through other employees, management, customers, or others, reinforces (or resists) the employee identification with the organization.[27] Simultaneously, the employee must manage their "true self" identification. In other words, identity is "fragmented and constructed" through a number of interactions within and out of the organization; employees don’t have just one self.

Most employees identify with not only the organization, but also other facets of their life (family, children, religion, etc.). Sometimes these identities align and sometimes they do not. When identities are in conflict, the sense of a healthy work-life balance may be affected. Organization members must perform identity work so that they align themselves with the area in which they are performing to avoid conflict and any stress as a result.

Women
Today there are many young women who do not want to just stay at home and do house work, but want to have careers. About 64% of mothers whose youngest child was under age six, and 77% of mothers with a youngest child age 6-17 were employed in 2010, indicating that the majority of women with dependent care responsibilities cannot or do not wish to give up careers. While women are increasingly represented in the work force, they still face challenges balancing work and home life. Both domestic and market labor compete for time and energy. “For women, the results show that that only time spent in female housework chores has a significant negative effect on wages”.[citation needed]

Maternity Leave
Maternity leave is a leave of absence for an expectant or new mother for the birth and care of the baby. This is a very important factor in creating a work-life balance for families, yet in the United States most states do not offer any paid time off, for this important time in ones life. Many mothers are forced to return to work only weeks after having given birth to their children; missing out on important bonding time with their child. At this age, newborn babies and their mother are forming an important bond and the child is learning to trust and count on their parents. Yet, they are often sent to daycare and are now being cared for by a non-family member. According to the US Census, Almost two-thirds of American women (62 percent) with a birth in the last year were in the labor force in 2008 http://www.census.gov/

Some new mothers (and fathers) will take unpaid time off, allowed by the Family and Medical Leave Act. The FMLA entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had not taken leave. Eligible employees are entitled to twelve workweeks of leave in a 12-month period for:

the birth of a child and to care for the newborn child within one year of birth;
the placement with the employee of a child for adoption or
foster care and to care for the newly placed child within one year of placement; http://www.dol.gov/whd/fmla/ Some states will allow paid time off for maternity leave under the states Temporary Disability Insurance (TDI).

State    TDI Benefit
California    55% - 60% of highest quarterly earnings during a
12-month base period up to $959 (2009)

Hawaii    58% of average weekly wages up to $510 (2009)
New Jersey    66% of average weekly wages up to $524 (2008)
New York    50% of weekly wages up to $170 (2008)
Rhode Island    4.62% of employees highest calendar quarter
wages in the base year, up to $671, plus dependent allowance of $10 or 7% of weekly benefit for up to 5 dependents (2008)

http://www.paidfamilyleave.org/pdf/PaidLeaveinStates.pdf

At the state level, California was the first state to offer paid family leave benefits for its workers. While the benefits only last for 6 weeks [28] this is the first major step for maternity leave in the United States.New Jersey lawmakers are pushing legislation that would make their state the second state to add this worker benefit. Under one New Jersey proposal, workers who take leave would be paid through the state’s temporary disability insurance fund, "augmented by a 0.1 percent charge on workers’ weekly wages."[29] Traditionally, many conservatives have opposed paid family leave, but there is a sign that this mindset is beginning to change. Reverend Paul Schenck, a prominent member of the National Pro-Life Action Center recently stated that he would support paid maternity leave on the assumption that it might encourage women to follow through with their pregnancies instead of having abortions. According to Heyman, "Across the political spectrum, people are realizing these policies have an enormous impact on working families. If you look at the most competitive economies in the world, all the others except the U.S. have these policies in place." [29]

The United States is not as workplace family-oriented as many other wealthy countries. According to a study released by Harvard and McGill University researchers in February 2007, workplace policies for families in the U.S. are weaker than those of all high-income countries and even many middle-and low-income countries.

For example, the study notes that the United States is one of only five countries out of 173 that does not guarantee some form of paid maternity leave. (The other countries are Lesotho, Liberia, Swaziland, and Papua New Guinea).[29] Other differences include the fact that fathers are granted paid paternity leave or paid parental leave in sixty-five countries; thirty one of these countries offer at least fourteen weeks of paid leave. The U.S. does not guarantee this to fathers.(survey) Sweden, Denmark and Norway have the highest level of maternity benefits—Sweden provides 68 weeks paid maternity leave, Norway provides 56 weeks paid maternity leave and Denmark provides 52.[30]

Men
Men know that work alone may not provide their lives with meaning. Young men can lose their meaning of life; they want a balance between paid work and personal attachments without being victimized at work.[24][25] More men are realizing that work is not their only primary source of fulfillment from life. A new study on fatherhood (2010) shows that more men are looking for alternatives to their 40-hour workweek in order to spend more time with their family. Though working less means a smaller paycheck and higher stress levels, men are looking for flexibility just as much as women. However, with an ever-changing society, flexibility is becoming much more apparent. “It seems that some traditional stereotypes are starting to lessen just a bit in terms of who’s responsible for care of the children” says human resource specialist Steve Moore. Traditionalism is becoming less frequent due to what’s actually practical for each individual family.[31]

Men often face unequal opportunity to family life as they are often expected to be the financial supporter of the family unit, “[t]he masculine ideal of a worker unencumbered by caregiving obligations is built into workplace structures and patterns of reward.”[32]

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