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The Information Age has impacted the workforce in several ways. First, it has created a situation in which workers who perform tasks which are easily automated are being forced to find work which involves tasks that are not easily automated. Second, workers are being forced to compete in a global job market. Lastly, workers are being replaced by computers that can do the job more effectively and faster. This poses problems for workers in industrial societies, which are still to be solved. However, solutions that involve lowering the working time usually find high resistance. Jobs traditionally associated with the middle class (assembly line workers, data processors, foremen, and supervisors) are beginning to disappear, either through outsourcing or automation. Individuals who lose their jobs must either move up, joining a group of "mind workers" (engineers, doctors, attorneys, teachers, scientists, professors, executives, journalists, consultants), or settle for low-skill, low-wage service jobs. The "mind workers" are able to compete successfully in the world market and command high wages. Conversely, production workers and service workers in industrialized nations are unable to compete with workers in developing countries and either lose their jobs through outsourcing or are forced to accept wage cuts.[6] In addition, the internet makes it possible for workers in developing countries to provide in-person services and compete directly with their counterparts in other nations. This has had several major consequences, including increased opportunity in developing countries and the globalization of the workforce. Workers in developing countries have a competitive advantage which translates into increased opportunities and higher wages.[7] The full impact on the workforce in developing countries is complex and has downsides. (see discussion in section on globalization). In the past, the economic fate of workers was tied to the fate of national economies. For example, workers in the United States were once well paid in comparison to the workers in other countries. With the advent of the Information Age and improvements in communication, this is no longer the case. Because workers are forced to compete in a global job market, wages are less dependent on the success or failure of individual economies.[6] |
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